Return Policy

If, for any reason you are not satisfied with your order, you may exercise your right to return or exchange undamaged, unused items. Return merchandise should be dispatched within 14 days, products sent back for exchange should be dispatched within 30 days from the date on which it was delivered to you. Return shipment should always be covered by you. If the items are returned within these time frames, we will exchange it or offer a refund based upon the original payment method.

Please email info@janedan.net returning or exchanging items.

Please send any returns to:

JANÉDAN

Attn: Returns

Janganan RT 4, Glugo, Kel. Panggungharjo,
Kec. Sewon, Kab.
Bantul, D.I. Yogyakarta

We are not responsible for any lost or stolen merchandise incurred upon return shipping. Please allow up to 14 days for your refund to process. Returns must include all original receipts, tags and accompanying packaging. We reserve the right to refuse any returned item that does not meet our return policies.

Repairs
We offer repairs on defective merchandise for up to 6 months after purchase. Proof of purchase is required. Please email info@janedan.net for repair inquiries.